Returns & Exchanges

At The Prissy Pelican, we want you to love your coastal chic finds, but we offer a 30-day return window for items in original condition. Please ensure all tags remain attached and garments are unworn to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed packing slip to ensure faster processing.

• 3.
  Print & Attach Label

  Download your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.